It’s not easy to find an auto body repair shop that you can trust. Maybe you don’t know how a car works and some mechanics out there want to take full advantage of that.
That leaves car owners with a bitter relationship to auto repair. Most car owners think they paid too much for a car repair. Plus, there are various reports that show car owners lose billions of dollars, collectively, because of car repair scams.
How do you find the best auto body shop that you can trust and you know isn’t out to rip you off?
Start with Research
You have to take the first step to find the best auto body repair shop. That starts with researching your options.
You can start online with a search, or ask around. That will give you a list of a few names of body shops to start with.
You’ll also want to check out the websites and online reviews for each auto body shop on your list. You’ll get an idea as to the level of service and the type of services each shop provides.
Certified Auto Body Repair
The best auto body repair shops have certified mechanics working there. When you’re doing your research on the various shops in Omaha, this is one thing to consider.
Certified mechanics have to go through a rigorous testing and certification process. They also have to stay up to date on technology in order to maintain their certifications.
There are two main methods of certification. There’s National Institute for Automotive Service Excellence (ASE), which is the standard for auto repair certifications.
You also want someone to work on your car who knows your car. Certified auto service ensures that you’re getting the best auto repair service for your car.
Understand Your Warranties
Do you know your factory warranty? Do you know if you have a warranty? This is something that you’ll need to know before you get your car repaired. This knowledge could save you from having your car warranty voided.
The advantage of using a factory certified service is that they usually understand the warranties that come with your vehicle.
They won’t use aftermarket parts that will void your warranty. In some cases, insurance companies will require that the mechanic uses parts that aren’t factory certified. That can void the warranty. If it does, you’ll need to get a warranty exactly the same as what you have from the insurance company.
Ask for that warranty in writing. They may balk at giving you a warranty and pay for the factory-certified parts.
Their Work Has a Warranty
Not only do you have to understand the warranty of your vehicle, but the warranty of the shop as well. Some auto body repair shops have no recourse if you have the car repaired and then it breaks down a week later.
The best auto body shops will offer a lifetime warranty on their work. If an auto repair shop says that they guarantee their work, get it in writing. Look it over and see exactly what is covered and for how long.
Help Dealing with Insurance
If you have to get your car repaired because of an accident, you’ll have the pleasure of dealing with your insurance company.
Whether it’s your insurance company or another’s insurance company, it can be a challenge to get necessary repairs approved and paid for.
Some auto body shops provide assistance on filing claims with the insurance company. They do that because they want to get paid for their services quickly.
You’ll want this support, especially if you are intimidated by dealing with insurance companies.
The Best Auto Body Shop Educates Customers
You may not know much about how your car works, but you’re willing to learn. You just need someone to show you.
Have you ever had a car repair where the mechanic gave you a tour of the inner workings of your car? This type of service is rare, but a walkthrough of the car repair is invaluable.
It builds trust with your repair shop and puts you at ease. You know why the repair needs to happen instead of feeling like you’re getting scammed.
Auto repair shops also offer plenty of car care tips on their website and emails. They’ll have maintenance tips like ways to keep your car cool that you can implement yourself.
The more preventative work that you can do, the longer your car will last.
Have a List of Questions
You want to make sure that you don’t get ripped off by your auto service shop. The more you know about car repairs, the better off you’ll be.
You’ll want to ask the right questions before you get started. Ask them for a detailed breakdown of their pricing structure.
Also, be sure to ask about warranties and the parts used in repairs.
Talk to More than One Shop
Finally, do your due diligence and talk to more than one shop. You don’t want to go with a shop just because it seems like the easiest option. That could turn into more expensive repairs down the road.
Take the time to do your research and talk to different shops. The best auto body shop will leave you impressed with their level of expertise and service.
The Best Auto Body Repair Shop
It doesn’t have to be difficult to find an auto body repair shop that you can trust. The best auto body shop will have certain characteristics that you spot easily.
They should be certified, and it’s even better if they’re factory certified. That ensures that you are getting someone that is very familiar with your car.
Do you want the best Chevrolet certified auto service in Omaha? Call our service center at (402) 206-2119 to schedule an appointment today!